FAQ

Frequently Asked Questions:

If I select 'YES' to request info and pricing for custom framing & matting, will my print ship immediately before I can make a decision?

No, your purchased print will be held until we verify whether you'd like to proceed with custom framing. All other items purchased in your cart will be sent to you right away.

Customer service will be in touch with you within 1-2 business days by emailing you all available colors, frame types, matting options along with pricing of each.

Why don't you just offer framing & matting info on your website?

This info is tailored to your original order based on the print type (fine art print, canvas) and size that you chose in checkout.

How will I be billed separately for custom framing & matting?

If you'd like to proceed with a custom selection, customer service will email you an invoice that can be safely and conveniently paid online.

What if I change my mind and choose not to proceed with custom framing & matting?

If you decide you are not interested, no pressure! We will ship out your print as soon as possible. If we don't hear from you within 2 weeks of the order date, we will go ahead and ship out your print.

What is the average turnaround time for shipping?

Boutique items and original artwork generally ship within 1-2 days after your order is placed. Print products are custom created with each order, so they can take up to 2 weeks to be shipped. Don't hesitate to reach out to customer service if you have questions about your specific order.

Print Options

Fine Art Paper

Moab Exhibition Satin Luster with a gloss optimizer coating. A high quality, 11 mil 300g paper that maintains a traditional E surface finish, providing an elegant texture designed for stunning art reproduction prints.

Thin Gallery Wrap Canvas

The canvas print is mounted over .75 inch thick (depth) stretcher bars and the image wraps on the sides. These can be hung with or without a frame, and also a great option for smaller prints given as gifts and mementos.

Thick Gallery Wrap Canvas

The canvas print is mounted over 1.5 inch thick (depth) stretcher bars and the image wraps on the sides. These are usually hung without a frame.

HD Acrylic Floating Frame

Creates an ultra-modern and sleek display. The print is mounted and displayed behind ¼” thick crystal clear low glare acrylic plexiglass with polished edges providing an eye popping display. The dibond backing is an aluminum coating on the back which helps strengthen the acrylic and protects the back of the mounted print from damage. Hanging hardware is included so the art